Project SARATHI is set for nationwide expansion following a high-level review chaired by Union Health Minister J P Nadda. Therefore, healthcare institutions across India will soon adopt this successful patient assistance model. Additionally, Union Minister Dr. Mansukh Mandaviya joined the deliberations to scale up youth-led volunteer engagement in public healthcare facilities.
Implementation and Impact of Project SARATHI
The initiative originally began as a pilot project at PGIMER Chandigarh to streamline patient navigation. Furthermore, volunteers provide crucial non-clinical support such as wheelchair assistance, guiding patients to diagnostic labs, and offering general orientation. Consequently, a study by the Department of Community Medicine at PGIMER reported a 26 percent reduction in overall patient navigation time.
Integrating Youth Volunteers and Digital Tools
The Ministry of Health and Family Welfare plans to integrate the project with the MY Bharat initiative. As a result, structured volunteer orientation and digital monitoring systems will streamline volunteer onboarding across central government hospitals. Moreover, digital platforms will assist in volunteer registration, tracking attendance, gathering patient feedback, and facilitating ABHA ID creation.
Frequently Asked Questions
Q1: What is the main objective of Project SARATHI?
Project SARATHI aims to improve patient experience by deploying trained youth volunteers for non-clinical assistance in public hospitals.
Q2: How does Project SARATHI impact hospital workflow?
By handling hospital navigation and support services, volunteers allow clinical staff to focus entirely on medical care.
Q3: How will volunteers be onboarded for nationwide expansion?
Volunteers will be integrated through the MY Bharat portal with structured training and digital monitoring tools.
References
- Nadda reviews expansion of SARATHI across hospitals, medical institutions – ETHealthworld
- Union Health Minister Shri J. P. Nadda Chairs Meeting to Assess Expansion of Project SARATHI Across Healthcare Institutions – Press Information Bureau
- Project SARATHI: Scaling a hospital volunteer model nationwide – Medical Buyer
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